Everything your front desk does — automated.
DialogBot handles patient calls, appointment booking, and recall campaigns 24/7 — so your team can focus on delivering exceptional care.
Core Features
Three things that transform your practice
DialogBot's core capabilities are purpose-built for the daily realities of running a dental practice in Ontario.
24/7 Patient Call Handling
DialogBot answers every inbound call — after hours, on weekends, and during busy periods — so no patient ever reaches voicemail. Handles FAQs, triage, and escalations automatically.
- After-hours and weekend coverage
- Emergency triage and escalation
- Handles FAQs about procedures & insurance
- Warm transfer to on-call staff when needed
Intelligent Appointment Booking
Patients can book, reschedule, or cancel appointments by voice — any time of day. DialogBot syncs directly with your practice management software to show real-time availability.
- Real-time calendar sync
- Dentrix, Eaglesoft & Jane App integration
- Automated confirmation & reminder calls
- Handles rescheduling and cancellations
Automated Recall Campaigns
DialogBot proactively calls patients overdue for cleanings, check-ups, or follow-up treatments — re-engaging them with a friendly voice and booking them on the spot.
- Automated outreach for overdue patients
- Personalized recall scripts
- Books appointments during the call
- Tracks recall success rates
Platform
Under the hood
The technology that makes DialogBot the most capable voice AI for Ontario dental practices.
Natural Language Understanding
Understands patient intent even with accents, interruptions, or unclear phrasing — just like a trained receptionist.
Bilingual Support (EN/FR)
Serves patients in English and French, meeting Ontario's bilingual service expectations for healthcare providers.
One-Click Integrations
Connects to Dentrix, Eaglesoft, Jane App, Open Dental, and 50+ other tools with no custom development required.
Real-Time Analytics Dashboard
Track call volume, booking rates, recall success, patient sentiment, and ROI — all in a single live dashboard.
Smart Notifications
Instantly alerts your team via SMS or email when a patient needs urgent attention or a call requires follow-up.
Sub-2-Second Response Time
Patients hear a response in under 2 seconds — no awkward pauses, no hold music, no frustration.
Multi-Location Support
Manage voice AI across all your GTA locations from one dashboard. Each location gets its own number, scripts, and routing.
Call Recording & Transcripts
Every call is recorded and transcribed automatically, giving you a full audit trail and training resource.
Compliance & Privacy
Built for Canadian healthcare privacy laws
DialogBot is designed from the ground up to meet Ontario and federal privacy requirements for dental practices.
PHIPA Compliant
Built to meet Ontario's Personal Health Information Protection Act requirements for handling patient data.
PIPEDA Compliant
Fully compliant with Canada's federal privacy law for all patient interactions and data storage.
Canadian Data Residency
All patient data is stored on Canadian servers — never leaves the country.
Integrations
Works with the tools you already use
One-click connections to the most popular dental practice management software in Ontario.
See every feature live in 30 minutes
Book a free demo and we'll walk you through exactly how DialogBot works for your Ontario dental practice.